Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your access to and use of GetLoomic ("Platform," "we," "our") at getloomic.com. By using the Platform, you agree to these Terms and our Privacy Policy. If you use the Platform on behalf of an organization, you represent that you have authority to bind that organization.

2. Nature of the Service

Platform only. GetLoomic is a preparation and drafting tool. You use it to research, enrich, and draft content. You send all emails and communications yourself, from your own systems and accounts. We do not send emails on your behalf, do not manage your mail accounts, and do not automate outreach. We are not the sender of any communication. You are solely the sender of record and solely responsible for compliance with all applicable laws (including CAN-SPAM, GDPR, and local marketing and data protection laws).

No guarantee. We do not guarantee delivery, inbox placement, or legal compliance of your campaigns. You use the Platform at your own risk.

3. Acceptable Use

You agree not to use the Platform for illegal purposes, to violate any law, to infringe third-party rights, or to send spam or unsolicited communications in violation of applicable rules. You are responsible for obtaining any consent required for your campaigns and for the accuracy and lawfulness of your data and content. We may suspend or terminate access for breach of these Terms.

4. Account and Payment

You must provide accurate account information and keep it updated. If you subscribe to a paid plan, you agree to pay applicable fees. Fees are non-refundable except as required by law or as stated in the plan. We may change pricing with notice; continued use after changes constitutes acceptance.

5. Intellectual Property and Data

We grant you a limited license to use the Platform as provided. You retain ownership of your content and data. You grant us a license to use, store, and process your content and data as necessary to operate the service and as described in our Privacy Policy. Our name, logo, and the Platform are our property.

6. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. NOTHING ON THE PLATFORM CONSTITUTES LEGAL, TAX, OR COMPLIANCE ADVICE.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GETLOOMIC AND ITS AFFILIATES, OFFICERS, AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, REVENUE, OR PROFITS, ARISING FROM YOUR USE OF THE PLATFORM OR YOUR CAMPAIGNS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

8. Indemnification

You agree to indemnify, defend, and hold harmless GetLoomic and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Platform, your content, your campaigns, your violation of law or third-party rights, or any breach of these Terms.

9. Changes and Termination

We may change these Terms from time to time. The "Last updated" date will be revised. Continued use after changes constitutes acceptance. We may suspend or terminate your access for breach or at our discretion with notice where feasible. Upon termination, your right to use the Platform ceases.

10. Contact

For questions about these Terms: service@getloomic.com